Last updated: August 11, 2026
1. Overview
This website is operated by HerpesCareHub ("we," "us," or "our"). By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms & Conditions ("Terms"), including any additional terms and policies referenced here. These Terms apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all of them, you may not access the website or use any of our services.
2. Health & Medical Disclaimer
The products sold on this site are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease, including herpes simplex virus (HSV-1 or HSV-2) or any other infection or medical condition. Statements about our products have not been evaluated by the U.S. Food and Drug Administration.
Nothing on this website is medical advice, and no content here substitutes for a consultation with a licensed physician or other qualified healthcare provider. Always consult your doctor before starting any supplement — particularly if you are pregnant or nursing, taking prescription medication (including antiviral medication), living with a diagnosed medical condition, or under 18. Never delay, reduce, or discontinue prescribed treatment because of something you read on this site. If you think you may have a medical emergency, call your doctor or 911 immediately.
3. Eligibility
You must be at least 18 years old to purchase from this site. By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence. You may not use our products for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction through your use of the Service.
4. Products, Pricing & Availability
We make every effort to display the colors, images, and descriptions of our products as accurately as possible, but we cannot guarantee that your screen's display of any color will be accurate. Product packaging and formulation may change from time to time.
All prices are listed in U.S. dollars (USD) and are subject to change without notice. We reserve the right to refuse or limit the quantity of any order, to discontinue any product at any time, and to correct errors, inaccuracies, or omissions in pricing or product information — including after an order has been submitted. If we cancel an order for one of these reasons, we will notify you and issue a full refund.
5. Orders & Payment
When you place an order you agree to provide current, complete, and accurate purchase information, including a valid payment method and a correct U.S. shipping address, and to keep that information up to date so we can complete your transaction and contact you if needed.
Receiving an order confirmation email does not signify our acceptance of your order. We reserve the right, at any time after receiving your order, to accept, decline, or limit it for any reason. Orders placed by resellers or intended for commercial resale may be declined.
Payment is processed securely by Shopify Payments and other third-party processors. We do not store your full payment card details on our servers.
6. Shipping, Refunds & Returns
We ship to addresses within the United States only. Delivery timeframes, tracking, and lost-package handling are described in our Shipping Policy. Our 90-day money-back guarantee and how to request a refund are described in our Refund & Return Policy. Both policies form part of these Terms.
7. Subscriptions & Recurring Orders
If you purchase a subscription or recurring delivery, you authorize us to charge your payment method on the recurring schedule shown at checkout until you cancel. You may cancel at any time from your account page or by contacting us. Cancellation applies to future shipments and does not cancel an order already in transit.
8. Accuracy of Site Content
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on this material is at your own risk. This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
9. Testimonials & Results
Any testimonials or reviews on this site reflect the individual experiences of the people who provided them. They are not necessarily typical, and we do not claim they represent results you should expect. Individual results vary.
10. Third-Party Links & Tools
Certain content and services available through our Service may include materials from third parties, and third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and accept no liability for any third-party materials or websites. Please review a third party's policies carefully before transacting with them.
11. Your Submissions
If you send us ideas, suggestions, reviews, or other materials, whether at our request or otherwise, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium without compensation to you. We are under no obligation to keep any submission confidential, to pay compensation for it, or to respond to it. You agree your submissions will not violate the rights of any third party and will not contain libelous, unlawful, abusive, or obscene material. You are solely responsible for anything you submit.
12. Intellectual Property
All content on this site — including text, graphics, logos, product names, images, and compilations thereof — is the property of HerpesCareHub or its licensors and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
13. Prohibited Uses
In addition to other prohibitions in these Terms, you may not use the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any law, regulation, or ordinance; to infringe our intellectual property rights or those of others; to harass, abuse, defame, intimidate, or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect or track others' personal information; to spam, phish, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service.
14. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the use of the Service or any product will be accurate or reliable.
Except as expressly stated by us, the Service and all products delivered through it are provided "as is" and "as available," without representation, warranties, or conditions of any kind, express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
To the maximum extent permitted by law, in no case shall HerpesCareHub or our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any product or of the Service. Where liability cannot be excluded, our total liability for any claim shall not exceed the amount you paid for the product giving rise to it. Some jurisdictions do not allow certain exclusions, so parts of the above may not apply to you.
15. Indemnification
You agree to indemnify, defend, and hold harmless HerpesCareHub and our affiliates, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.
16. Severability
If any provision of these Terms is found unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.
17. Termination
Obligations and liabilities incurred prior to termination survive termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate by ceasing to use our site. If in our sole judgment you fail to comply with any term, we may terminate this agreement at any time without notice; you will remain liable for all amounts due through the date of termination, and we may deny you access to our Services.
18. Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of it. These Terms, together with any policies posted by us on this site, constitute the entire agreement between you and us and supersede any prior agreements or proposals, whether oral or written.
19. Governing Law
These Terms and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict-of-law provisions.
20. Changes to These Terms
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update or replace any part of them by posting changes to our website. Your continued use of the website after changes are posted constitutes acceptance of those changes.
21. Contact Us
Questions about these Terms & Conditions can be sent to:
HerpesCareHub
469 Timber Oak Drive
Channing, TX 79018
United States
Email: herpescarehub@gmail.com